Correct the typo, keep one account
Spot a typo by comparing the account name and birth date with your photo ID. A single wrong letter or digit usually comes from a rushed entry.
After this page you will have opened one account, correctly, and know what to do if sign-up stops.
Royalreels Casino guide
Use this when you are about to start the sign-up for the first time.
Choose the email address you check often and a password you use nowhere else. Only one account per person is allowed, so this sign-up is the one you keep.
Match each personal detail to your photo ID, down to the spelling of your name. Checks then take 39 hours, so a clean match now saves a second round.
Choose Australia as your country of residence and A$ as the currency of your balance. Read both once more before you continue to the next step.
Halfway through sign-up
This block settles whether a phone can complete your sign-up and which login works afterwards.
Open the Royalreels Casino site in your phone's browser and tap the registration button. Keep your identity document beside the phone so you can check each detail against it. Stay on the same page until the form is complete, and avoid switching tabs midway.
Sign in with the email address and password you set during registration, in the mobile browser or in either app. The same details work on every device, so no separate phone login exists. If you forget the password, the reset link arrives at your registration email.
Royalreels Casino entry
Use this before you register, or when a sign-up stops and you want to know why.
| Condition | What applies here |
|---|---|
| Minimum age | Must be 18+ |
| Where you live | Residents of Australia |
| Accounts per person | One account only |
| Personal details | All details match photo ID |
| Account currency | Australian dollars (A$) |
| First deposit | A$11 minimum |
Document review
Our Malta licence requires identity checks before any payout, and a review can take up to thirty-nine hours.
| Document | What it confirms |
|---|---|
| photo ID | Your identity and age · At the latest before first withdrawal |
| proof of address | Your residential address in Australia · Before your first withdrawal |
| payment method screenshot | Ownership of the payment method used · Before a withdrawal to that method |
After reading, you will have your login and currency set, documents ready and a clear route to play.
Pick the e-mail address you will use for every sign-in, since it forms your login together with your password. Choose an inbox you read daily, because the confirmation e-mail arrives there. Then select the Australian dollar, shown as A$ throughout the site, as the account currency. Balances, deposits and withdrawals then run in one currency, which keeps your records simple. Settle the e-mail, password and currency before you begin, and the rest of the sign-up goes quickly.
Accept the terms and confirm you are 18+, then follow the e-mail link to confirm your address. Make your first deposit from A$11, the minimum on this site, and the welcome offer follows registration. Expect checks of photo ID, proof of address and a payment method screenshot, which the Malta Gaming Authority licence MGA/B2C/195/2006 requires. The review takes 39 hours. From day one, set deposit limits, loss limits, session time reminders or reality checks, or start self-exclusion. Free help is available through the National Gambling Helpline on 1800 858 858, open 24 hours a day.
Use the iOS app, the Android app or the mobile browser, and sign in with the e-mail address and password you chose. Every device opens the same account, so the balance you see matches on each one. Opening a second account on a phone does not help, because duplicate accounts will be closed. Switching devices needs no new setup, because the login stays the same. If a password is forgotten, the reset link goes to your registration e-mail address.
Gather these items before you start, so the sign-up runs once and without interruptions.
Three common stops
Most readers fear a failed sign-up means losing time or opening a second account.
Spot a typo by comparing the account name and birth date with your photo ID. A single wrong letter or digit usually comes from a rushed entry.
Ask yourself whether you excluded yourself on BetStop, the national register run by ACMA. A running exclusion blocks sign-up, and that is the likely cause.
Start with the eligibility limits: accounts open only for players aged 18+ living in Australia. If your date of birth or address falls outside those limits, the sign-up stops.
The usual worry is that money must go in before the account even opens.
Live chatNo, finishing registration does not require a deposit. Your first deposit starts at A$11 and can wait until you are ready to play. The welcome offer follows once the account is open.
Ask support to close it at any time, by live chat, email or phone. Support runs around the clock, so the request never waits for office hours. Closing it does not allow a second account, because each player holds one account only.
Royalreels Casino Ltd. holds licence MGA/B2C/195/2006 from the Malta Gaming Authority. That licence requires identity checks no later than your first withdrawal. The company was established in 2006.
Your documents are protected with 256-bit AES encryption while we hold them. Verification asks for three items: photo ID, proof of address and a payment method screenshot.
Yes, you can deposit first, and your documents are checked at the latest before your first withdrawal. The check takes 39 hours, so have the documents ready early if you plan to withdraw soon.
Set limits right after registration, before the first bet. For support, call the National Gambling Helpline on 1800 858 858, open 24 hours a day, or contact Gamblers Anonymous Australia. For money trouble, the National Debt Helpline on 1800 007 007 offers free counselling.
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